Nextiva Reviews
Nextiva Reviews...
Nextiva has modified business telco for good; Nextiva's telco combines high-quality service with unbelievable technical support — and you'll keep your arms and your legs. one in every of the simplest within the business these days, Nextiva delivers powerful communications capability with simplicity and simple use.
Nextiva has 2 basic phone plans: Connect and Nextiva workplace. each have multiple climbable options: as you increase your career capabilities (for instance, increasing from one,000 minutes a month to unlimited minutes) your monthly flat rate will increase. however that’s it: there aren’t setup fees or contracts (that is, unless you wish one; like most alternative VoIP suppliers, Nextiva offers a reduction to encourage you to sign a contract).
No matter what arrange you select, Nextiva can load your arrange with helpful options. Even Connect one hundred (100 minutes for $8.95 a month) offers ten virtual extensions, at the side of cellular phone integration, follow American state options, advanced voicemail options and additional. Plus, Nextiva offers a large sort of useful client support choices — as well as US-based support.
So From the CRM to the Mobile app everything has bugs and problems. The mobile app does not work and they want to blame your router. So my router at home, my router at work, the router at Starbucks, the 4G form my cell provider. They keep you on the phone to try to fix the bugs and trouble shoot for hours at a time for an app that is not yours to begin with. To then nothing resolved, and try again next week. They don't care that you have a business to run and want you to help in the " trouble shoot and try to fix it ". In the mean while you loose business because you don't get your phone calls either the app does not work or your on the phone with support .They don't understand that for a small business it is our lifeline. Don't waste your time or money, unless you actually want to loose your business. I have spent thousands of dollars to do marketing for my company for the mobile app to ring and dead air, because it does not work. SO when they look at the analytics they say "you received 270 phone calls last week" but fail to look at the average call being 4 to 7 seconds in length. STAY AWAY From This Company nothing but headaches and problems.
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